For years, commercial property managers haven’t been aware of how many efficient avenues they can take to handle their fire protection responsibilities.
After all, being efficient is everything – – you’re aiming to be make sure all of your properties have proper fire inspections, those services are paid on time, deficiencies are repaired, and most importantly, you want to make sure the property manager and fire protection companies are doing an honest job. If you don’t have a proper way of staying organized, that queasy feeling of uncertainty kicks in.
Luckily for commercial property managers, there’s a technology platform marketed to fire protection companies specifically made to boost their efficiency with their partners.
ServiceTrade is a customized IT platform that fire protection companies use to assign jobs to technicians. Technicians can send deficiencies through the platform to purchasing, develop invoicing on service, add notes, and add pictures. Commercial property managers can see what work has been done, how much it costs, what is the history of service, and many more features.
The best part about ServiceTrade is that you can manage multiple locations, multiple building managers, and have everyone organized under one platform.
Now, if you can use one fire protection company to handle all the services a commercial property manager needs, including:
- Fire sprinkler installation/service
- Fire alarm installation/service
- Security installation/service
- And many others
If you have it all run through ServiceTrade, you’ll have yourself one organized life safety system!
However, with great power, comes great responsibility.
1) “The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency.
2) The second is that automation applied to an inefficient operation will magnify the inefficiency”
So, how do these rules apply to fire protection and ServiceTrade?
Rule #1 – using ServiceTrade instead of using multiple platforms to check up on work that has been accomplished, is certainly a task that needs to be done, and using the automated reported going into one platform, is an example of automation magnifying efficiency.
Rule #2 – using ServiceTrade for inefficient tasks related to fire protection, such as checking on jobs with no deficiencies, checking on exact times when technicians were called, finding out times when billing was sent out, determining how many pictures were taken for each inspection, etc. These are inefficient tasks that are magnified because you have an automated technology giving you this capability.
Instead of micromanaging every account, you could using this time to eliminate unnecessary, time killing tasks.
So, the quick answer is that technology can boost the efficiency for commercial property managers. But with great power, comes great responsibility. Just because the ServiceTrade platform was built specifically for fire protection companies and their partners to highlight organization and transparency, there is a way to use it as a disadvantage.
If you would like to see how ABCO Fire Protection uses the technology to increase speed and transparency with their commercial property managers, please contact us at any time. Thanks!